Aller au contenu
Home Experience Prices FAQ Contact Galerie Reserve
WhatsApp

Every booking is confirmed upon payment of a flat-rate deposit of 1,000 MUR (or the estimated equivalent of €20 for payments in foreign currency, including banking and exchange fees). This deposit is deducted from the total price when settling payment, before the activity begins.

Cancellation by Stolixana Ltd. (unfavourable weather or sea conditions)

If weather or sea conditions do not allow the outing to be carried out safely, the decision to cancel or postpone rests exclusively with Stolixana Ltd. In this case, the client is offered two options:

Cancellation by the client or no-show

In the event of cancellation less than 24 hours before the meeting time, or if the client fails to show up more than 20 minutes after the scheduled meeting time (meeting time, not the outing's planned departure time), the 1,000 MUR deposit is retained by Stolixana Ltd. and will not be refunded.